Automate with Audit

Catch errors before they cost you. Real-time customs data and documentation review powered by data intelligence.

Graph showing claimed / unclaimed items.
Exception tasks completed / outstanding.
Valuation Discrepancies block showing Medium Risk.
Other duty liability total
Audit table.

WHY AUDIT

Customs compliance is built on precision

One missed detail or mistake in your clearances can trigger audits, penalties, or lost duty recovery opportunities. Manual review is slow. Errors slip through. Compliance becomes reactive instead of confident.

Risk detection

Automated checks identify compliance gaps, classification errors, and regulatory misalignments before submission.

Blurred compliance task list showing acceptance dates, task statuses, and commodity codes in blue and green text.
Screen showing financial preference with 58.51% progress and amounts £72,937.27 claimed and £63,380.04 unclaimed.

Cut costs and recover lost duty

Customs iX audits every shipment for overpaid duties and missed FTA application. Recover what you've lost and prevent future errors.

FEATURES

Audit catches what others miss

Automated checks that surface errors, recover duty, and keep your documentation regulator-ready.

DETECTION

Compliance gaps found before they cost you

Classification errors, regulatory misalignments, and documentation discrepancies are flagged before a HMRC audit flags them.

action

Action the areas which drive risk in your business

The audit system, alongside our customs expert Felix, guides users to address any highlighted compliance risks.

Amend

Claim on FTAs by building amendments in-app

Any highlighted unclaimed preference can be actioned in-app by building amendments that can be submitted directly to HMRC.

FELIX

Felix reads every document, so nothing gets past you.

Felix extracts the data buried in your commercial documents, invoices, packing lists, certificates and checks it against your post-clearance data automatically. When something doesn't line up, you'll know before HMRC does.

Felix Logo

Compliance gaps found before they cost you

Classification errors, regulatory misalignments, and documentation discrepancies are flagged before a HMRC audit flags them.

Action the areas which drive risk in your business

The audit system, alongside our customs expert Felix, guides users to address any highlighted complaince risks.

Screenshot of a commercial invoice with order details and shipment data in a software interface.

RESULTS

What Finding the Gaps Actually Delivers

Every finding comes with full context, clear next steps, and everything your team needs for regulators or internal review.

Audit-ready summaries

Findings are formatted for submission and regulatory defence from the moment they're generated. No reformatting, no guesswork.

Actionable insights

Every recommendation is tied to a specific requirement, so your team knows exactly what needs fixing, why it matters, and what to do next.

Team visibility

Everyone works from the same findings, priorities, and audit trail. No version confusion, no gaps between teams.

Audit time cut by 60%. Duty recovered. Errors caught before they cost you.

Here's what compliance teams are saying.

"Customs iX found duty classification errors we'd missed for years. The savings alone justified the investment in the first quarter."

Samantha Sotjokogof

Export Manager, SkyNet Corp

"Customs iX found duty classification errors we'd missed for years. The savings alone justified the investment in the first quarter."

Samantha Sotjokogof

Export Manager, SkyNet Corp

"Customs iX found duty classification errors we'd missed for years. The savings alone justified the investment in the first quarter."

Samantha Sotjokogof

Export Manager, SkyNet Corp

Integrate Customs iX into your workflow today

See how Customs iX transforms your compliance operations. Request a demo and let our team show you the platform in action.

REQUEST A DEMO